Pockets of innovation can exist anywhere and a revolutionary company with high growth potential can attract investors and customers from across the country. So, is it important that a technology entrepreneur who is getting started or a tech company that is trying to grow establishes a connection to a certain location? Undoubtedly, yes, say those who have successfully transformed audacious ideas into sustainable operations. A global technology hub with a focus on the creation of new technology, i.e. a capital of creation, such as Cyberjaya is able to support, connect and inspire the tech community while improving the chances of a company succeeding in the fast-changing tech industry.
Successful tech start-ups and companies with a connection to Cyberjaya share their experiences of how they have leveraged their presence in the cyber city. There is a common thread to their stories: a world of opportunities exists for start-ups and companies that are eager to develop digital and creative tech solutions.
IX Telecom Sdn Bhd is an example of the potential of the tech companies that emerge from Cyberjaya. The company has been based in the cyber city since its inception in 2008 and offers virtual network operator services, including fast and highly secure private networks for communications between multiple locations around the world. It currently serves clients in more than 200 countries.
“I was in the first batch of students to study at Multimedia University’s campus in Cyberjaya in 1999.This puts me among the first residents of this city,” says CEO Noor Helmi Nong Hadzmi. “In 2008, my partner, who was my roommate at Multimedia University, and I decided to start a tech business in Cyberjaya after we had gained some work experience in the industry. We decided to base our start-up here because of the vibrant tech ecosystem and work-life balance it offers. We were also attracted by the support provided by Cyberview Sdn Bhd.
“Cyberview, MDEC and the Malaysian Global Innovation & Creativity Centre (MaGIC) are start-up-friendly companies. Their support and Cyberjaya’s conducive ecosystem provide the right foundation for a tech company to grow and move forward. Cyberview provides things that are very useful for start-ups such as affordable office rental rates, internship pro-grammes, immersion programmes in other countries and sharing sessions with other companies in the tech community. As an entrepreneur, it is very important to be surrounded by others with the same mindset and can-do attitude. Cyberjaya offers this environment. They have played a big role in developing IX Telecom”.
Noor Helmi says there are many elements that make up an appropriate ecosystem for tech start-ups. Besides supportive agencies, a tech ecosystem should consist of incubators, accelerators, investors, customers, government bodies, global tech companies, multinational corporations and universities that can provide skilled talent.
“A world-class infrastructure is also important. Cyberjaya’s high-speed fibre network, stable electricity supply and reliable data centres have been crucial to our operations. The start-up community in this city has arisen and I believe that tech companies from Cyberjaya will continue to flourish and drive Malaysia’s economic growth,” he says.
“Technology is set to deliver vast economic opportunities in the coming years and start-ups represent an important part of the future economy. As the first cyber city in the country, Cyberjaya has already created a large number of high-value, knowledge-intensive jobs. I believe that the trend will continue.”
Good governance and best practices implemented by Cyberjaya’s stakeholders to cater for the needs of multinational corporations in their locality has benefited local companies and contributed to a positive outlook for tech companies, especially those offering data centre and cloud services.