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Our VNOC Call Center fields a team of network experts providing monitoring service, remote management and global support 24/7/365.

Unlike a usual help desk that resolves end-user issues only, our vNOC Call Center provides back-end maintenance and responds to the issues of the service provider. Our call center consultants answer calls immediately and strive to resolve issues within five minutes.

Enjoy the comfort of uninterrupted support at your fingertips. Our IT call center consultancy services troubleshoot, monitor and resolve your issues wherever you are, whenever you need it.

Expect increased uptime of your network and allow more staff hours, as IX NOC monitors your network connections 24/7.