Junior Sales Account Manager – Telco & Enterprise Accounts

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Category

Sales & Solutions

Location

Cyberjaya

Start

Immediate

Employment

Full Time

Remuneration

Company

IX Telecom Sdn Bhd

About IX Telecom

IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.

We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX. Join us by applying for the job vacancy below.

Job Description

Position Summary

Tech-Savvy? People-Loving? Let’s Get You in the Game.
Welcome to IX Telecom, where the projects are real, the tech is global, and the energy? Next
level. We’re in the business of connecting the world and growing fast. You won’t just sit on the
sidelines as a Junior Sales Account Manager. You’ll be part of the action: talking to real clients,
solving real problems, and helping us deliver network solutions that fuel the future of
business.

This isn’t a cold-calling, quota-chasing gig. It’s for someone who’s tech-curious, eager to learn,
and comfortable talking to people from all walks of life — from engineers to enterprise CEOs.
Great attitude, strong personality, solid follow-up game? That’s what we’re after.

Ready to grow in a company that sees your potential, not just your title?

Bring the energy. Bring the mindset. Let’s build the next-gen telecom experience together.

Key Responsibilities

Client Support & Engagement

  • Assist Senior Account Managers with customer relationship management and
    day-to-day follow-ups.
  • Attend meetings, take notes, and ensure prompt, professional follow-up with all
    clients.
  • Maintain an upbeat, engaging personality and represent IX Telecom with credibility
    and care.

Proposal & Sales Coordination

  • Support the preparation of sales documents: proposals, tenders, quotations, and decks.
  • Coordinate internal inputs from pre-sales, engineering, and finance teams.

CRM & Data Handling

  • Update and maintain CRM records with accuracy and timeliness.
  • Track account pipeline, client touchpoints, and renewal status in a structured format.

Internal Task Management

  • Respond quickly to internal team requests and contribute to documentation and
    reporting.
  • Participate in internal reviews and team briefings with prepared data/notes.

Learning & Growth

  • Continuously enhance knowledge on telco products, solutions, and enterprise IT
    trends.
  • Complete product/sales onboarding modules within 90 days and shadow senior team
    members.

Qualifications

Qualifications & Experience

  • Bachelor’s Degree in Business, IT, Telecommunications, or a related field.
  • 1–3 years of experience in sales, customer-facing roles, or sales coordination (internship experience considered).
  • Strong technical aptitude and enthusiasm to understand telco/enterprise technologies.
  • Excellent communication skills and personal attitude in both team and customer
    settings.
  • Fluent in Bahasa Malaysia and English (spoken & written).
  • Detail-oriented, organised, and eager to learn.
  • Proficient in Google Workspace and CRM tools.
  • Able to work in a fast-paced, collaborative environment and travel when required.
  • Experience in a Malaysian domestic carrier wholesale landscape is an added
    advantage.