Resident Engineer








Full Time




IX Telecom Sdn Bhd

About IX Telecom

IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.

We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX. Join us by applying for the job vacancy below.

Job Description

Groovy Responsibilities:
🚀 Get ready to groove at the customer’s place, baby!
🎉 Level 1 Tech Wizardry & Troubleshooting Extravaganza.
🌟 Be the maestro of customer IT operations – sprinkle support, maintenance, and troubleshooting magic!
📢 Chat it up with customers while you work your tech mojo to solve problems.
🚀 Make sure the IT show goes on with maximum dazzle and no glitches.
💡 Troubleshoot like a rockstar, from hardware to software, no limits!
🤝 Jamming with vendors to fix issues – it’s a tech jam session!
🤖 Help customers break it down when IT gets too funky.
📚 Keep the tech library up to date with all the cool docs.
🕺 Call the shots and lead the vendor dance at the customer’s spot.
📜 Whip up tech documents like a pro chef – ATP, RCA, RFO, MOP, HLD, LLD, and more!
🔌 Set up, configure, test, and launch network devices – Routers, Switches, Firewalls, and more, it’s a tech rave!
🚀 If things get too wild, bring in the Level 2 tech wizards for backup.


Requirements that Make You a Tech Superstar:
🌐 You’ve got the lowdown on LAN Architecture.
🔌 You can configure network devices in your sleep – Routers, Switches, Firewalls, Access Points, and Wireless Controllers.
🌐 You know your networking tech – WAN, IP, Wi-Fi, Cables, Patch Cords, VoIP, it’s all in your playlist.
🐧 Linux, Servers, Network Security, and BGP Routing are your secret weapons.
🪟 Windows Servers are your domain, and you tango with Exchange, Web Servers, File Servers, and Backup.
📊 You’re the master of Microsoft Office Apps – Word, Excel, PowerPoint, you name it.
🤝 Team player extraordinaire, always ready to rock and roll to boost your skills.
🌅 You’re the tech sunrise and sunset – available after hours, weekends, and even on holidays when the tech groove calls.
🎯 You thrive under pressure and shine with minimal supervision.
🗣️ Your communication and customer management skills are top-notch – you can translate tech talk into plain English with style!
🔥 You’re familiar with the coolest tech brands – Cisco, Juniper, Mikrotik, Huawei, Dell, Fortinet, Palo Alto, and more!

Get ready to tech-funk your way into the future! 🚀🎵💻