Category
Sales & Solutions
Location
Cyberjaya
Start
Immediate
Employment
Full Time
Remuneration
Company
IX Telecom Sdn Bhd
About IX Telecom
IX Telecom is a global, award-winning Virtual Network Operator (VNO) that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses.
We provide a seamless, more innovative network and internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX. Join us by applying for the job vacancy below.
Job Description
Lead with Strategy. Drive Regional Impact. Build the Future of Connectivity.
At IX Telecom, we’re not just building networks but empowering industries across 200+
countries with intelligent connectivity, data-driven solutions, and world-class managed services.
As a Senior Sales Account Manager, you’ll manage domestic wholesale business – local
carriers, ISPs, and enterprise clients.
This isn’t a conventional sales role — it’s a strategic leadership opportunity where your
decisions will shape business outcomes. You’ll work closely with executive stakeholders, craft
innovative commercial strategies, and deliver scalable solutions rooted in analytics, foresight,
and long-term value.
If you’re someone who thrives in complexity, communicates with purpose, and delivers with
precision, this is where your next leadership chapter begins.
Join a company that’s resilient, ready to scale, and built for global impact.
Key Responsibilities
Strategic Account Management & Solutioning
- Act as the trusted advisor and single point of contact for assigned telco/enterprise
clients. - Develop comprehensive account strategies and solution plans that align IX Telecom’s
services with client needs. - Lead customer-facing engagements to diagnose issues, propose outcomes, and align
commercial strategy with client goals. - Build a long-term business roadmap for each strategic account.
Data-Driven Sales Execution
- Leverage CRM insights and sales data to drive decision-making, forecasting, and
pipeline prioritisation. - Translate usage trends, opportunity gaps, and historical data into strategic actions and
cross-sell opportunities. - Maintain high data hygiene in CRM and ensure pipeline health exceeds a 3x coverage
ratio.
Revenue Ownership
- Own and achieve quarterly and annual revenue and margin targets.
- Lead all commercial activities, including proposal generation, pricing strategy,
negotiations, and renewals.
Customer Engagement & Leadership
- Cultivate relationships across decision-making levels – operational to executive.
- Conducted quarterly business Reviews (QBRs), executive updates, and strategic
roadmap sessions. - Demonstrate excellent attitude, professionalism, and customer awareness at every
interaction.
Internal Collaboration
- Align with pre-sales, delivery, marketing, and finance to ensure a cohesive customer
experience. - Provide feedback on customer trends to guide solution development and portfolio
enhancement.
Qualifications
Qualifications & Experience
- Bachelor’s Degree in Telecommunications, Business, or a related field. An MBA is an
advantage. - 5–8 years of experience in B2B sales or account management, preferably in the
telecom/tech sector. - Experience in a Malaysian domestic carrier wholesale landscape is a must.
- Proven track record of managing strategic enterprise accounts and meeting sales
quotas. - Strong understanding of telco products, connectivity, cloud services, and managed
solutions. - Highly analytical, confident in using CRM data for business decisions.
- Excellent solution-selling, negotiation, and communication skills.
- Fluent in Bahasa Malaysia and English (spoken & written).
- Professional demeanour, strong business ethics, and deep customer empathy
- Willing to travel and attend high-level meetings as needed.
